英文道歉信

时间:2024-04-01 22:16:24
精选英文道歉信模板合集6篇

精选英文道歉信模板合集6篇

在生活中,需要写道歉信的场合非常的多,道歉信是当无法答应对方的所请所托或因个人失误引起对方不快时,表示陪礼道歉的一种信函。相信很多朋友都对写道歉信感到非常苦恼吧,下面是小编精心整理的英文道歉信6篇,欢迎大家分享。

英文道歉信 篇1

尊敬的客人:

Dear Guests:

欢迎阁下莅临全新的XX华龙XX大酒店!

Welcome to Hualong Magnate Hotel, Shaoshan!

相信我们酒店按照五星级标准的设计、设施及服务,皆能迎合当代商务及旅游人士的种种所需。然而,由于我们酒店正处于试营业中,有部分设施及服务项目不到位,届时引起阁下不便之处,敬请谅解。

Our international 5-star standard designed facility and service will meet businessman or traveller’s demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.

同时,我们酒店管理层及全体员工将上下一心,当竭尽全力尽快改善目前不尽理想之状况,希望能为阁下的下次光临提供更加完善及周到的服务而努力。

Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.

此外,我们十分渴望得到阁下的一切意见,如蒙赐教,感激不尽,欢迎随时直接与本职联络!我的电话号码是:XXX(分机)。

Furthermore, we are eager for getting your kindly comment. We’re very appreciated for your cooperation. Welcome contact with me directly. My telephone is 8XX9(ext.).

诚意致歉!

Sincerely apologize!

再次欢迎阁下的光临!

Looking forward your next coming!

英文道歉信 篇2

Dear class 1:

You are good! First of all, please allow me to express my sincere apologies for the event. Due to the negligence of work, I have made some disrespect to you in the process of the transportation, which has caused you ten

It was my duty to divide the bad. In this incident, as the sports committee, I didn't do my job well

I apologize for not being serious enough so that I have committed such a low level error as notification. see

We trust! And I will carefully review my behavior and learn from my mistakes. I will lead by example and do my job well in the future

Make a similar mistake.

Advance!

尊敬的行管一班同学:

您们好!首先,对于这次院运会报名的事件,请允许我表示由衷的歉意!由于工作疏忽,在这次院运会过程中做出了一些对您们不尊重的事情,给您们造成了十

分不良的.影响,这是我的失职。这次事件中,作为体委,我没有做好自己的本分工作,做事

不够认真,以致于自己犯下了通知不到位等低级的错误,因此,在此,我向您们致歉!望见

谅!并且我会认真检讨自己的行为,吸取教训,往后,我会以身作则,做好以后的工作,不

再犯类似的错误。

此致!

英文道歉信 篇3

游客朋友们:

首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。

现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。

我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。

关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。

从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。

英文道歉信 篇4

To: xxx

Subject: Missing Order

Dear Mr Gatt,

I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]

I would like to apologise once more.

  Yours sincerely,

  George Hili

英文道歉信 篇5

英语道歉信范文及常用句式

道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。

道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。

写作"三步曲":

表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。注意:

理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。

范文解析:

Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

◆常用句式:

1、I am writing to apologize for … /I am writing to say sorry for

我写这封信是因……向你致歉。

2、I would like to give you my apology for…

对于……我向你道歉。

3、Please accept my sincere apology for…

关于……请接受我真诚的道歉。

4、I am indeed very sorry for what I said/did, but believe I had no

Intention to…

对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要……

5、Please forgive me for a stupid choice of words.

请原谅我说话欠妥。

6、I feel awfully sorry about it and want you to know what happened.

为此我感到非常内疚,所以想告诉你实情。

7、Please accept my apologies for my oversight. 请原谅我的疏忽。 8、Please allow me to say sorry again. 请允许我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

我真心希望你能理解我的处境/设身处地地为我考虑,并接受我的道歉。

10、Once again, I'm sorry for any inconvenience caused/you have sustained.

对于造成的不便我再次表示歉意。

英文道歉信 篇6

Dear Mr Smith

I am so sorry about that I didn't visit you yesterday. I am expectting you can forgive me . Yesterday, my friend LiHong got a bad cold , and nobody can take care of her .So I have to look after her and not have time to meet you .But i belive you can make sense of me . Because I am losed a important appointment ,I feel very sad. Can we have another meet ? I want to study from you very much.

Looking forward to hearing from you.

Yous,

Li Hua

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